For us, creating a healthy and lasting relationship with our customers is our ultimate motto and we strive to do it right from our first contact with the prospect client. We successfully achieve our goal by appropriately understanding our customer’s requirements and providing them a quick resolution to the issue they put in front of us. some of the services that we provide under our engineering unit are:
- Tailored Operator Training
- Extensive Product Testing
- Customer Support
- Machinery Training
- Services & Repairs
- Critical Spare Parts Available Locally
- Options For Product Trials At FEIs Principal Facility
- Dedicated After – Sales Resources In Karachi, Lahore and Multan
- Strong Engineering Team Enable To Assist In Setting Up And After Sales
Our engineers are highly trained in their respective categories and are fully capable to handle and resolve complex queries in minimum turnaround time, without the need to stop the production line in most cases.
We provide the following services that comes under our food services division:
Snacks: We offer a complete range of solutions for the development of any kind of product that fall under the snack category. This includes seasoning, natural and artificial colors, snack emulsifiers, flavor enhancers, MSG replacers and technical consultation.
Confectionery: As part of the confectionery services, we provide gum base, gum acacia, liquid flavors, powder flavors, food colors and technical solutions to SMEs and conglomerates.
Bakery: For baked goods and products we provide flavors, cocoa powder, food colors, cake gel, glaze gel, ingredients, real & compound chocolate, and technical consultation.
Research and development
FEI takes pride in the extensive R&D that is carried by our in-house researchers, who come up with new and innovative ways to develop and create food ingredients, flavors and colors for our clients. Our R&D department is also focused on the broad range of F&B solutions and assure the finest finished good to our customers while conforming to all the highest standards that are synonymous to our name.